Trust Your Instruments and Your Instincts

When you’re sailing at night or through fog, human instincts can easily mislead you. The solution? Trust your instruments. Whether you’re guided by a compass or radar, relying on tools rather than intuition helps you avoid dangerous miscalculations. The same principle applies to aviation—pilots are trained to trust their instruments, especially in low-visibility situations, following Instrument Flight Rules (IFR) to safely navigate when they can’t rely on their senses.

But what about in a Fractional Sales Job? Is gut feeling your best guide, or can it lead you astray, much like a fata morgana—a mirage that distorts reality? Many Fractional Sales People take pride in their “sixth sense” for closing deals, but is intuition enough, or should you rely more on data and processes?

Nicole Peeler provides a strong perspective when she says, “Never trust the process. Instead, trust what you can control: your effort, your actions, and your ability to learn.” She highlights that, while processes and systems are crucial, individual responsibility, learning, and adaptability are what ultimately drive success.

I’ve long advocated for the value of statistics, systems, and processes as the foundation of any successful fractional sales job. Data provides the metrics and historical context that lead to informed decision-making. However, I also believe in the power of intuition—an innate ability to read between the lines and make sense of information that doesn’t fit neatly into charts or graphs. So, how do these two elements—hard data and instinct—come together in sales?

Consider this: In a business environment, any given sales opportunity can be evaluated against others, both past and present, by analyzing key metrics like contract value, sales cycle length, and customer type. These figures give us a statistically-backed probability of closing the deal—replacing a mere “guesstimate” with a reliable forecast.

However, in non-transactional sales, where multiple conversations are required between the Fractional Salesperson and the client, data alone isn’t enough. In a Fractional Sales Job, you will encounter recurring client statements like, “We don’t have the budget,” or, “My boss is traveling,” or even, “We really like your product.” The literal meaning of these statements may not align with the true intent behind them. That’s where intuition comes into play.

Using experience and gut feeling, salespeople can decode what these statements really mean for their current sales opportunity. For instance, the phrase “We really like your product” might sound positive, but an experienced salesperson will know to probe deeper, ensuring this enthusiasm translates into action and doesn’t just reflect politeness.

Success in a fractional sales job often comes from combining both elements: intuition and data. Together, they provide the clearest picture of where a deal stands. Sales professionals must trust their instruments—the data, metrics, and systems available to them—while also honing their instincts to read the subtext in client communications.

Talk to us today to learn how we can help elevate your sales leadership to the next level.