Posts tagged gratitude
The Perfect Apology

Apologizing is a human behavior that acknowledges and resolves an issue. In business, it’s more than learned behavior; it’s an essential part of a growth strategy. Apologizing to a disappointed customer can i.e., reduce returns, increase brand reputation, retain loyal clients, increase recurring revenue, and even avoid a legal challenge.

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Sales Objections and How to Handle Them (part 2)

This is the second article on sales objections. The first one covered 40 objections Leslie Ye pulled together. I have been gathering 20 further objections and responses to it. Enjoy.

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Sales Objections and How to Handle Them

Every prospect you speak to has sales objections, or reasons they're hesitant to buy your product. Sales objections are unavoidable. And a salesperson that wants to be successful absolutely needs to know how to discover and resolve those objections.

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