The Unique Challenges of Interviewing Fractional Executives for Sales Roles
And the Thing About Cultural Fit
“Hellooooooo, North Korea.”
from Seth Rogan in “The Interview”
Interviewing candidates for sales positions can be a revealing experience, shedding light on their motivations and skills. It can also be frustrating and appear pointless because executives in sales tend to sell themselves well.
When it comes to hiring fractional executives like a Fractional VP of Sales or Fractional Chief Revenue Officer (CRO), the interview process requires a different approach. There are distinct considerations involved, including their specific skills, immediate effectiveness, and cultural fit within your organization.
The Importance of Motivation:
"Why did you end up in Sales?" This is a favorite interview question for sales positions, and the answers vary widely. They often reflect the candidate's motivation for pursuing a career in sales, such as family influence, financial needs, or a genuine passion for the field. Sales roles are multifaceted and demand various attributes, including ambition, a growth mindset, and the ability to connect with people.
Sales job interviews typically revolve around questions that probe a candidate's knowledge, experience, and future goals. Some common questions include asking about the candidate's understanding of the company, their career overview, and their strategies for generating and closing sales opportunities. These open-ended questions help assess a candidate's past experiences, current interests, and future aspirations.
When interviewing fractional executive candidates, though, several factors set them apart from traditional sales candidates:
1. Specific Task Focus: Fractional executives are hired for a particular task or period, making it crucial to evaluate their skills for achieving short-term goals efficiently.
2. Immediate Effectiveness: These candidates are expected to deliver results without a steep learning curve, emphasizing the importance of their relevant past experiences and skills.
3. Part-Time Contractors: Unlike full-time employees, fractional executives typically do not require extensive rounds of interviews. They bring extensive experience to the table, focusing on strategic leadership work.
4. Multiple Engagements: Fractional executives often balance multiple engagements simultaneously, requiring a commitment from the hiring company. Delayed decisions can lead them to pursue other opportunities.
The Thing About Cultural Fit:
Cultural fit is a critical aspect of any hiring decision, as it influences the harmony between all employees and the work environment. A recent study found that 82% of hiring managers consider cultural fit important. Candidates must align with a company's values, beliefs, and behaviors to ensure a successful and happy work experience.
In the case of fractional contractors, "job fit" takes precedence due to the specific nature of their roles.
While cultural fit is essential, the immediate need for skills and results makes this the primary consideration during the interview process.
It is, though, not an “either/or,” rather an “and.” And so, to establish cultural fit with fractional executives, consider the following actions during their onboarding, as well as throughout the engagement:
1. Warm Welcome: Provide fractional executives with the same welcome, onboarding, and orientation as full-time employees to set a positive impression from the start.
2. Team Integration: Introduce fractional executives to the team, highlighting their past achievements and their role's significance within the organization.
3. Recognition: Recognize and acknowledge their contributions to the company, fostering a sense of personal motivation and buy-in.
4. Goal Alignment: Explain how their work aligns with the organization's broader goals, giving them a clear sense of purpose.
5. Feedback Loop: Offer regular performance appraisals and feedback, ensuring they feel invested in and contribute efficiently.
6. Inclusion in Social Gatherings: Encourage participation in social gatherings to foster a sense of belonging within the team.
Interviewing fractional executive candidates for sales roles requires a tailored approach, focusing on their immediate skills, task-specific effectiveness, and alignment with the organization's goals. While cultural fit remains important, it should complement the candidate's job fit within the unique context of fractional roles. By considering these factors, companies can make informed decisions when hiring fractional executives for their sales teams.
Talk to us and find out how our fractional and interim contractors can support you and your team.
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Photo by Anne Gosewehr