As a Sales Leader, a question when it comes to communication is: how do I approach a conversation with a team member? What do I say? And what do I avoid? This is my list of best practices for the leadership conversation.
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Very early in my career, I learned that if you ask questions you are leading the conversation. And to this day I find that this holds true every time. Asking questions is powerful. In addition to leading a conversation, it has many other positive effects.
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… a leader can do in the office to make this a great place to work: Get up and walk around to greet a visitor, refuse to send in-office emails and rather seek a conversation, know the how-to details, manage by sitting around, and do your share in shared spaces.
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I read the following recently: “Email has gotten out of control to the point where it's used for everything and anything. … imagine trying to fix every problem in your house with just a screwdriver.”
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