Be upfront with them immediately if you can, but if you need more information to present a fair, accurate estimate, ask for it. Try to have a more thorough conversation to understand your prospect's business operations and the needs that come with them.
Read MoreTo assume is convenient when the truth fits one’s own thinking, it is quick as no time is needed to check, it is comfortable as all debate is avoided, and it often happens unconsciously.
Read MoreVery early in my career, I learned that if you ask questions you are leading the conversation. And to this day I find that this holds true every time. Asking questions is powerful. In addition to leading a conversation, it has many other positive effects.
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