Micromanagement is “to manage with excessive control or attention to details.” It is one of the most widely condemned managerial sins … and one of the most common employee complaints. It contributes to low morale, high turnover, inefficiency, and lack of continuity.
Read MoreThe customer had researched and told us that he could buy the same product for half the price. I quickly congratulated him, told him we would never change our price, stood up, and left. It was not the end of my career … and a great learning experience on how to recognize and avoid traps.
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