Posts in Team
The Role of Trust in Leadership

Four behaviors that are essential in building trust when you are a leader: hard work, be quiet sometimes, model the behavior, and be accountable. It was a blog titled “Trust,” published some time ago, that got me thinking. How many times have I referenced trust as a foundation in leadership?

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The Internal Customer

Treat your internal customers just like you treat your external ones. Treat others like you want to be treated. And think of the entire organization as one team. Because lack of attention towards internal customers is leading to poor customer service, missed deliveries, and lack of growth.

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