To assume is convenient when the truth fits one’s own thinking, it is quick as no time is needed to check, it is comfortable as all debate is avoided, and it often happens unconsciously.
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The best leaders do two things: they can knowingly and intently apply different styles, based on what the situation calls for; while staying true to themselves and reliable to those around them.
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The customer had researched and told us that he could buy the same product for half the price. I quickly congratulated him, told him we would never change our price, stood up, and left. It was not the end of my career … and a great learning experience on how to recognize and avoid traps.
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Have a clear understanding between yourself and the delegate. Because every time you delegate work, three core elements of the delegation are in play. Authority, responsibility, and accountability form an integrated process and must be applied as a unified whole.
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Laser-like focus means to continuously align all your thoughts, emotions, and actions with one of your goals. Stop looking at two or more directions at the same time and start focusing like a laser.
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I think Humility is a superpower: It is the ability to serve something bigger than yourself. It comes with honesty. It comes with the willingness to learn.
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