I sometimes use the term Corporate Soldier to describe a person in an organization. In my playbook, this is not a term of endearment or respect. I use it to contrast this person from a true leader.
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… that is said to be the motto of the US postal service. What it expresses is the reliability we expect. Every day, around the same time, we expect the mail to be delivered. We want many other things in our lives to be equally reliable, including leaders.
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Every leader knows the importance of communication. And a surprising number fails in this vital skill. Whether it is verbal, non-verbal, written, visual, in-person, email, text, phone, ... all you have to remember is: JUST DO IT. If you want to be a leader, there is no excuse.
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The good, the bad, and the ugly of Sales Management is a very personal view. My list is the summary of observations over decades of working as and with Sales Managers. The list is long, so here are just two "highlights": Unresponsiveness and Low Emotional Intelligence.
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True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than ‘the boss’ people follow only because they are required to, you have to master the ability to invest in people and inspire them.
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When hiring for sales positions, I rarely paid attention to formal education, the school attended or degree obtained, or any other name dropping. What I was looking for was relevant experience …and soft skills.
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